Anyone who has taken advantage of Amazon’s liberal returns policy on e-books could soon be in for a shock. That is because after discussions with the Authors GuildAmazon has agreed to block automatic returns on digital books that are read more than 10 percent.
Currently, the problem for authors on Amazon is that customers can return e-books online at any time within seven days of purchase, regardless of how much content has been consumed. That means if you can read a book in less than a week, you can just return it for free when you’re done, resulting in lost profits for the author.
However, under the new policy, which is due to go into effect sometime before the end of the year, Amazon will begin to block automatic returns on eBooks that have been read more than 10, which must then be reviewed by a representative to make sure. make sure the return is genuine. The Authors Guild says its goal is to create a deterrent to people abusing Amazon’s current policies and to prevent people from viewing Amazon’s ebook marketplace as an ersatz library.
Problems with Amazon’s return policy for eBooks dating back more than a decade, but had recently come under fire again after lifehacks about the company’s guidelines began circulating online. And according to NPRin some cases, abuse of the company’s return policy even resulted in some authors having negative revenue balances, which usually happened when customers returned an eBook after the creator was paid out by Amazon.
Fortunately, after concerns were raised earlier this year by both the Authors Guild and the Society of Authors in the UK, it appears that Amazon has finally decided to update its policy, with the Authors Guild posting a statement thanking the company. for “taking action in good faith”. against return abuse.
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